We are pleased to announce that our offices reopened as at Monday, 22nd June 2020.
Visiting our offices
We have provided our team with the necessary personal protective equipment (PPE). Although the office has re-opened we don’t want to encourage any unnecessary visits whilst we navigate our way in these early stages. We are still available via phone (01970 625333), email (firstname.lastname@example.org) or Facebook messenger, should you need to speak to us.
When you visit us, you’ll find the experience a little different – we’ve made some changes following government guidelines to make sure that you can be confident when you see us:-
- We will be limiting the number of customers in our office to 4 at any one time.
- Where possible, we ask that appointments are made in advance.
- Hand sanitiser / antibacterial wipes will be readily available.
- All touch points will be wiped down after visits into the office.
- We have created a zone for our customers when entering the office to ensure a safe distance is maintained.
- We have also implemented a number of processes to ensure the safety of all in recent weeks e.g. viewings, paperwork etc.
Maintenance / Reporting Faults
We ask that you continue to report all faults or required maintenance via phone or email, including any photos of videos where possible. This will help us identify best course of action to complete the work with minimal disturbance as possible.
We have implemented a recommended set of guidelines for both our tenants and trades which we will provide further details on when trades are required to attend. If you do encounter any emergencies, please contact the office immediately.
For the time being, we have taken the decision to suspend all routine inspections. We will however keep this under constant review in line with government guidance.
For the time being, we will only be carrying out viewings on vacant properties and will continue to keep this under review. In the first instance, we will carry out a virtual video viewing.
As from the 27th July 2020, as per the recent government announcement, we are hoping to commence internal viewings on sales properties. for the time being, we will not be carrying out internal viewings on occupied lettings properties. In the first instance, virtual video viewings will take place, prior to any internal viewings.
We can’t wait to see you all in what is the “new normal”. In the meantime, if you have any queries, please do not hesitate to contact us.
Stay safe and look after yourselves.
The team @ Philip Evans Estates
18th July 2020